Privacy Policy

Sophie Wells Art is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how your information is collected, used and stored when you visit or make a purchase from this website.

Information Collected

When you interact with Sophie Wells Art, we may collect the following personal information:

• Name

• Billing and delivery address

• Email address

• Phone number

• Payment details (processed securely via third-party payment providers)

• Order history and purchase details

• IP address, browser type and device information

• Any information you voluntarily provide when contacting us

We only collect information that is necessary to provide our services.

How Your Information Is Used

Your personal data may be used to:

• Process and fulfil orders

• Communicate with you regarding your order or enquiry

• Provide customer support

• Send transactional emails (order confirmations, shipping updates)

• Improve website functionality and customer experience

• Comply with legal and tax obligations

We will never sell, rent or trade your personal data to third parties.

Payment Information

All payments are processed through secure third-party payment providers. Sophie Wells Art does not store or have access to your full payment card details.

Marketing Communications

If you opt in, we may send you occasional marketing emails. You can unsubscribe at any time using the link provided in the email or by contacting us directly.

We will never send marketing communications without your consent.

Cookies

This website uses cookies to improve your browsing experience and to analyse site traffic. Cookies may collect non-identifiable information such as browser type, device and pages visited.

You can disable cookies in your browser settings, however some site functionality may be affected.

Sharing Your Information

Your data may be shared with trusted third parties only where necessary to operate the business, including:

•  Payment processors

•  Shipping and courier services

•  Website hosting and analytics providers

 All third parties are required to handle your data securely and in accordance with UK data protection laws.

Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure. Data is stored securely and only retained for as long as necessary to fulfil its purpose or meet legal requirements.

Your Rights

Under UK data protection law, you have the right to:

•  Access the personal data we hold about you

•  Request correction of inaccurate information

•  Request deletion of your data where applicable

•  Withdraw consent for marketing communications

•  Request restriction or object to certain processing

 To exercise any of these rights, please contact us using the details below.

Third-Party Links

This website may contain links to third-party websites. Sophie Wells Art is not responsible for the privacy practices or content of those sites.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in law or business practices. Any updates will be posted on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Sophie Wells Art
Email: [email protected]